QB Issue Resolution:

Thanks for joining the Online Community. I’ll be delighted to help you find a report showing your customer’s payments.

Currently, you can only run the Profit and Loss and Balance Sheet Reports using the mobile device. The good news is, you can log in via web browser to see all the reports available in QBO.

In this case, run the Invoices and Received Payments report to see the data you need. The steps are simple and easy.

Here’s how:


  1. Go to Reports on the left panel.
  2. In the search field, enter Invoices and Received Payments.
  3. Click on the drop-down for Report period, enter the correct date/period.
  4. Click on the Customize button.
  5. Choose Filter, then select the customer you’re working on.
  6. Click on Run Report.

Here’s a link with detailed instructions and a video tutorial to help you refine reports in QBO.


With these steps, you should now be able to track your customer’s payments.

To know more about the features available using the mobile app, check out this link: GET HELP.

Resolution for Issue 'How do I run a report of a customer’s payments made over one period of time?' available: Yes (Solved).
Source: Intuit Community forum.

How do I run a report of a customer’s payments made over one period of time?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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