QB Issue Resolution:
Have you actually saved the address in the Customer record? If you are simply changing the address when you create the invoice and not saying “Yes” when QuickBooks asks if you want to save the new information to that customer, then the next time you create an invoice, the old address will continue to display.
Resolution for Issue 'How do I save an invoice with a new address as a PDF? The preview shows accurately but when I save it as a PDF or mail it to my client, the address disappears.' available: Yes (Solved).
Source: Intuit Community forum.
How do I save an invoice with a new address as a PDF? The preview shows accurately but when I save it as a PDF or mail it to my client, the address disappears.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for address disappears
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Error Recovery for address disappears [Canada]
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