QB Issue Resolution:

Go to the Gear Icon on the top right, Account & Settings> Sales. Under the area that says Messages, Click the pencil all the way to the right and it should give you the option to CC or BCC to your email. Hope this helps! 🙂

Resolution for Issue 'How do i set QBO up to automatically send cc to my email when emailing invoices to customers My system was once set up to automatically send my email a cc of any invoices that i sent out. It no longer does so. I want to set it up so when ever i send out an invoice [via email] it automatically sends a copy to my email as well' available: Yes (Solved).
Source: Intuit Community forum.

How do i set QBO up to automatically send cc to my email when emailing invoices to customers My system was once set up to automatically send my email a cc of any invoices that i sent out. It no longer does so. I want to set it up so when ever i send out an invoice [via email] it automatically sends a copy to my email as well: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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