QB Issue Resolution:
I believe the “Agency” field is optional, but I enter the name anyway.
The program urges you to enter both a liability and an expense account, but you can fool it. You must enter 2 separate accounts, but they can both be expenses – just ignore the warning pop-up.
For example, for one of my clients I use account 6421 “LI & ADD” (expense) for the “Liability” account, and 6422 “LI & ADD Benefit” (also an expense) for the “Expense” account; 6422 is a sub-account of 6421. The accounts offset and don’t appear in most reports.
Resolution for Issue 'How do i set up a taxable benefit for employer paid life insurance and AD&D so it shows up on each pay-cheque?' available: Yes (Solved).
Source: Intuit Community forum.
How do i set up a taxable benefit for employer paid life insurance and AD&D so it shows up on each pay-cheque?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.
Support for Expense AccountQuickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!
Error Recovery for Expense Account [Canada]
E-Tech is the #1 Quickbooks data migration and Conversion service provider.
Additional Support Options: