QB Issue Resolution:

Good morning,

You may have done this already, but it never hurts for me to give ‘er a go with a suggestion.

Have you changed the account that the sales item is linked to?  When you change it, you can “update historical transactions”.  Sometimes when change accounts I forget to update  the historicals

:-{

Here’s my hack.

  1. Go back change it again>Do not update historical>Save
  2. Go back change it to account you really want>Update historical>Save

:-}

Hope this helps.  Patience with me if I am suggesting what you have already done.

Have a lovely day, Kellie

Items_-_Update_Historical_Transactions.png

Resolution for Issue 'How do I switch sales from Cost of Goods to Sales? I already have made sure the services are accounted as sales, but there are extra sales that aren’t switching' available: Yes (Solved).
Source: Intuit Community forum.

How do I switch sales from Cost of Goods to Sales? I already have made sure the services are accounted as sales, but there are extra sales that aren’t switching: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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