QB Issue Resolution:

I’d be glad to help link the deposit to the open invoice in QuickBooks Online (QBO).


Once done recording the deposit in QBO, you must record a Receive Payment under your customer’s name and use the deposit check as a credit on the invoice.


  1. On the Receive Payment page, select the correct customer.
  2. Under Outstanding Transactions, select the open invoice.
  3. Look for the deposit created under Credits.
  4. Click Save and close.
  5. Once done, you can open the transaction list of your customer to check if the invoice was already paid.

You can see attached screenshots for additional reference.

a7 the customer's invoice 1.PNG

a7 bank deposit 2.PNG

a7 receive payment 3....PNG

a7 invoice paid4.PNG


To learn more about linking a deposit to an invoice, you may check this article: How to link a deposit to an invoice.


On the other hand, you can also check our Help articles for your future reference: Help articles for QuickBooks Online.


You can always add a post/comment below if you have any other questions about deposits or invoices. I’m always here to help you!

Resolution for Issue 'How do I unvoid an invoice and revert it back to the “viewed” stage?' available: Yes (Solved).
Source: Intuit Community forum.

How do I unvoid an invoice and revert it back to the “viewed” stage?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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