QB Issue Resolution:

You can either leave donations as unclassified or create another class to track them. Unclassified donations will reflect as unspecified on your reports. If you choose to create another class for it, you can follow the steps below:

  1. Go to Sales.
  2. Click the Donors tab.
  3. Choose a donor, click Edit.
  4. Fill in the necessary information. Check the box for Is sub-donor.
  5. Click Save.


To know more about this, here’s an article for you:¬†How to record donations or charitable contributions.


Resolution for Issue 'How do I use classes to track donations that aren’t for a specific program?' available: Yes (Solved).
Source: Intuit Community forum.

How do I use classes to track donations that aren’t for a specific program?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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