QB Issue Resolution:
I appreciate your efforts reaching out to our support, and I’m taking note of the feedback regarding your experience.
Right now, we’re receiving high request for call/chat volume due to Covid-19, so hold times may be increased.
I’d love to get this sorted out for you, since this is a public forum, I’m unable to pull up your account in a secure environment and recommend reaching out to our Customer Care Team once more for assistance in verifying the charge.
Here’s how to reach them:
- Go to the Help icon on the top right.
- Hit Contact Us button at the bottom.
- Enter a short description about your concern.
- Click on Let’s talk.
- Choose the method on how you’d be connected to support.
Moreover, I don’t want to leave you empty-handed, you’ll want to visit our Community Help Articles hub in case you need some related articles in managing your account.
As always, you can get back to me if you have any additional questions. I’m here for you. Have a great day!
Resolution for Issue 'How do you actually get help from intuit/qbo? We have unexpected charges on a *personal/unlinked bank account* that say INTUIT PYMT SOLN ACCT FEE.' available: Yes (Solved).
Source: Intuit Community forum.
How do you actually get help from intuit/qbo? We have unexpected charges on a *personal/unlinked bank account* that say INTUIT PYMT SOLN ACCT FEE.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Banking
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Error Recovery for Banking [Canada]
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