QB Issue Resolution:

It’s my pleasure to know that you’re now able to figure out the issue with your invoice and the payment. If there are any duplicate payment, you can simply delete them to avoid any problem with your books.


On the other hand, with regards to the your transaction history, it’s possible that it was hidden reason why you’re not able to see the history at the right section of the page. In this case, you can click on arrow at the upper right part to view the history.

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In addition, you may also follow these steps to view the transaction history:


  1. On the transaction’s page, click on Reports.
  2. Click Transaction History.

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Resolution for Issue 'how do you find what a payment “paid” an invoice on desktop?' available: Yes (Solved).
Source: Intuit Community forum.

how do you find what a payment “paid” an invoice on desktop?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Invoice
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Error Recovery for Invoice [Canada]
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