QB Issue Resolution:

How do your backups work?
Answer ID: 4879

QuickBooks Online (QBO) has several backup procedures in place.

First, all of our data is stored on “mirrored” disks. Each time you add or edit your data, it is written to two hard drives, so that if one fails you will never notice as a user.

Second, we periodically copy all data to a third hard drive in order to protect against any problems that might affect the first two.

Lastly, we perform backups to tape each night. These tapes are periodically moved offsite to a secure location. The security of your data is our number-one goal, and we’ve put a great deal of thought and resources to ensure that we have a completely reliable system.

Of course, first and foremost, we have designed our application and our server architecture to help make sure we never need any of these backups.
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Details
Answer ID 4879
Categories Using This Product
Date Created 01/19/2012 01:44 PM
Date Updated 09/06/2012 08:51 AM
Allow Crawling? Yes

Resolution for Issue 'How do your backups work?' available: Yes (Solved).
Source: Intuit Community forum.

How do your backups work?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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