QB Issue Resolution:
I’m here to help share additional information about the additional surcharge added to your billing on top of your monthly payroll subscription.
The per-contractor, per month fee, is the same as the per active employee fee in your QuickBooks Online Payroll subscription. You’re able to issue as many direct deposit payments to a contractor as needed with just this flat fee.
You will only be charged if you have run a direct deposit payment for your contractor. If you’re still charged even if you didn’t run direct deposit, you’ll need to contact our payroll support for help. The details and support number is included in this article: Contractor direct deposit.
As always, you can visit our site whenever you need some helpful references in the future: Help articles for QuickBooks Payroll.
This should guide you on the right track.
Resolution for Issue 'How is the fee for employee payroll direct deposit handled with online Plus? Is it only charged to the employee/contractor if they are paid? monthly? Do I need to activate and deactivate to avoid being charged for contractors not paid that month?? HELP' available: Yes (Solved).
Source: Intuit Community forum.
How is the fee for employee payroll direct deposit handled with online Plus? Is it only charged to the employee/contractor if they are paid? monthly? Do I need to activate and deactivate to avoid being charged for contractors not paid that month?? HELP: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Payroll
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Error Recovery for Payroll [Canada]
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