QB Issue Resolution:

Here’s where to go to make your sales forms as unique as you and your business:

Click the gear in the upper right of your Home screen.
Choose Company Settings from the dropdown.
Click Form Delivery on the left hand side of the screen.
Click the Customize button that appears.
That’s it! Here’s where you can go to add all kinds of detail to your invoices and sales forms.

Resolution for Issue 'How to change the invoice template and customize it?' available: Yes (Solved).
Source: Intuit Community forum.

How to change the invoice template and customize it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Invoice
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Error Recovery for Invoice [Canada]
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