QB Issue Resolution:

I know it’s important to take care of year-end transactions as we start into 2019 and I want to help you do that.

One way to clear out the Due to Shareholder amount is to use a journal entry. You can create journal entries by going to the Company menu and clicking Make General Journal Entries. To find out which accounts would be affected and how, please get in touch with your accountant. You can also find an accountant familiar with QuickBooks Desktop using this link: https://quickbooks.intuit.com/ca/find-an-accountant/

To determine if you can clear the balance with a year-end bonus, I recommend calling our phone support team at 1-877-772-9158 so we can get some more details about what you’re trying to do. Pro and Premier support is available 24 hours and you can reach Enterprise support Monday to Friday between 9 a.m. and 8 p.m. EST.

I also welcome our accountant users here in the community to chime in with their thoughts. 🙂

Resolution for Issue 'How to clear out Due to Shareholder balance with Year end bonus?' available: Yes (Solved).
Source: Intuit Community forum.

How to clear out Due to Shareholder balance with Year end bonus?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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