QB Issue Resolution:

Let me join into this thread and help you create a sales receipt of your PayPal payment.

 

To start, it created a double entry transaction into your bank register since you’ve already added your PayPal payment to QuickBooks and then created a new sales receipt transaction.

 

Thus, you’ll have to undo or remove your PayPal payment from the In QuickBooks tab. Then, create a new sales receipt transaction and then match it with your PayPal payment.

 

First, here’s how you can remove your PayPal payment from the In QuickBooks tab:

  1. Go to Banking.
  2. From the Banks and Credit Cards drop-down menu, select your bank account.
  3. Under the In QuickBooks tab, find your PayPal payment transaction.
  4. Go to the ACTION column.
  5. Click Undo.

After that, create a sales receipt with the same date and amounts of the PayPal payment you received. Here’s how:

  1. Go to the Plus icon.
  2. Under Your Customers, select Sales Receipt.
  3. Select a customer.
  4. Choose your bank account in the Deposit to drop down menu.
  5. Select a Sales Receipt date.
  6. Choose an item.
  7. Enter the amount the same as the date of your PayPal payment transaction.
  8. Click Save and close.

Now you can successfully match your PayPal payment and your sales receipt. Here’s how;

  1. Go to the Banking page.
  2. From the Bank and Credit Cards drop-down menu, select your bank account.
  3. Under the For Review tab, fin and click your PayPal payment transaction.
  4. Select Find Match.
  5. Choose your recently created sales receipt.
  6. Click Save.

Once completed, I’m confident you’ll be able to create a sales receipt for your PayPal payment transaction. without making a double entry transaction in your bank’s register.

 

In addition, I’ve included a couple of screenshots below for your visual reference. Also an article as your guide on adding or finding a match of your downloaded banking transactions.

 

 

Resolution for Issue 'How to create a sales receipt when paid with Paypal and already downloaded through bank feeds I have Quickbooks online setup to download from Paypal and my Checking Account. A customer paid me already through Paypal. The following entries have been recorded from the downloaded feed: Paypal payment recieved = recorded as Income Paypal fee = recorded as merchant fee expense Paypal balance transfer to checking = recorded as a transfer Checking download of transfer = recorded as “match” (match the paypal transfer) Now I want to create a sales receipt for my customer. I’m not sure how to since it’s paypal, and was instantly received. Keep in mind the transactions have already been entered into the books due to the bank feed download.' available: Yes (Solved).
Source: Intuit Community forum.

How to create a sales receipt when paid with Paypal and already downloaded through bank feeds I have Quickbooks online setup to download from Paypal and my Checking Account. A customer paid me already through Paypal. The following entries have been recorded from the downloaded feed: Paypal payment recieved = recorded as Income Paypal fee = recorded as merchant fee expense Paypal balance transfer to checking = recorded as a transfer Checking download of transfer = recorded as “match” (match the paypal transfer) Now I want to create a sales receipt for my customer. I’m not sure how to since it’s paypal, and was instantly received. Keep in mind the transactions have already been entered into the books due to the bank feed download.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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