QB Issue Resolution:
enter the item number that you use if you were really charging. if it’s simply labor, just enter your labor item. change the price manually to 0.
Resolution for Issue 'How to create invoice showing No Charge?' available: Yes (Solved).
Source: Intuit Community forum.
How to create invoice showing No Charge?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Customer
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