QB Issue Resolution:

It seems like a customer returned an item, Ali-alhasan. I’ll help you sort it out.

 

An estimate is a non-posting transaction. This means that it will not affect your inventory count.

 

In addition to what Rustler shared, you’ll have to create either a credit memo or refund receipt so the item will be returned to stock. A credit memo can be applied to the next invoice. While you use a refund receipt when the customer asks for a refund.

 

Here’s how to create a credit memo:

  1. Click the New or Plus sign (+) icon.
  2. Select the Credit memo.
  3. Fill in the necessary fields.
  4. Click Save and close.

Then, here’s how to create a refund receipt:

  1. Click the New or Plus sign (+) icon.
  2. Select Refund receipt.
  3. Fill in the necessary fields.
  4. Click Save and close.

I’ll share some screenshots for better guidance.

 

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I’ll add share some articles for better guidance:

Reach out to us if you need further help. We’re just right here to assist you.

Resolution for Issue 'How to deal with inventory return in qbo, estimate doesn’t show the material is back to inventory?' available: Yes (Solved).
Source: Intuit Community forum.

How to deal with inventory return in qbo, estimate doesn’t show the material is back to inventory?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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