QB Issue Resolution:

When you create an expense, you can add a negative figure on the second line to offset the $0.00 cost. This way, you can edit the amount on the GST field at the bottom of the expense. Please see the screenshot below for your reference.

Once done, you can capture the correct amount in the Tax section. This is to ensure your quarterly GST amounts are correct when paying and filing them. For more details about this process, here’s a great article you can refer to: File and Pay Tax/GST.

Using the Singapore version, you can freely browse these helpful topics through this link: https://community.intuit.com/quickbooks-online-sg.

Resolution for Issue 'How to enter GST paid (via freight fwd) for imports in QB, so that it is capture correctly for Tax report filing. Expense can’t work with $0 cost or manual tax entry.' available: Yes (Solved).
Source: Intuit Community forum.

How to enter GST paid (via freight fwd) for imports in QB, so that it is capture correctly for Tax report filing. Expense can’t work with $0 cost or manual tax entry.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for manual tax entry
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Error Recovery for manual tax entry [Canada]
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