QB Issue Resolution:

Open Journal Entry Form, on the upper left corner, you will see small clock icon, that’s for recent Journal Entries. Select one you need to edit.

To open journal entry form > create + sign > other > journal entry

Resolution for Issue 'How to find a Journal Entry?' available: Yes (Solved).
Source: Intuit Community forum.

How to find a Journal Entry?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Journal Entry
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Error Recovery for Journal Entry [Canada]
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Additional Support Options: