QB Issue Resolution:

You’re unable to match them if they have different amounts, Mrskelly2u.

 

You’re also right. If you accept or add the transactions, it will create duplicate entries. You can exclude them instead. This will not affect your reconciliation since you’re going to reconcile the two existing checks.

 

I’ll guide you with excluding the transactions:

  1. Click Banking, then go to the Banking tab.
  2. Go to the For Review tab.
  3. Select the transactions you want to exclude.
  4. Click Batch actions, then choose Exclude Selected.

These transactions will show in the Excluded tab. If you want to permanently delete them, here’s how:

  1. Go to the Excluded tab.
  2. Select the transactions you want to delete.
  3. Click Batch actions, then choose Delete.

Once done, you can reconcile your account.

 

Resolution for Issue 'How to match payroll item paid with two separate checks I ran payroll and the client wrote an incorrect amount on the check to the employee. He wrote a second check to the employee so he would be whole. Now I have two checks in Banking that I need to match to that payroll, but since neither amount is correct it won’t match. How do I match them? I can’t just “accept” the checks since the Checking account was already credited, so I don’t want to duplicate the entries. If I exclude in the Banking step, the reconciliation will be off. Any help is appreciated!' available: Yes (Solved).
Source: Intuit Community forum.

How to match payroll item paid with two separate checks I ran payroll and the client wrote an incorrect amount on the check to the employee. He wrote a second check to the employee so he would be whole. Now I have two checks in Banking that I need to match to that payroll, but since neither amount is correct it won’t match. How do I match them? I can’t just “accept” the checks since the Checking account was already credited, so I don’t want to duplicate the entries. If I exclude in the Banking step, the reconciliation will be off. Any help is appreciated!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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