QB Issue Resolution:

In QuickBooks, we can match a bank transaction to multiple recorded entries. On the other way around, matching multiple bank transactions to an entry¬†isn’t possible.

 

You’ll have to exclude both transactions and manually reconcile the entry from your register.

 

To exclude/delete:

  1. Choose Banking.
  2. Select Bank Feeds then Bank Feeds Center.
  3. In the Items Reviewed section, select the name of the account with the transactions you wish to remove.
  4. Choose the Select Items to Delete button.
  5. Select the transaction(s) you wish to delete.
  6. Select the Delete Selected button.
  7. Confirm deleting the transaction(s) by selecting Yes.

Resolution for Issue 'How to match two downloaded transactions to one credit carge' available: Yes (Solved).
Source: Intuit Community forum.

How to match two downloaded transactions to one credit carge: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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