QB Issue Resolution:

QB 2010 for Mac doesn’t have a payment-receipt form. As you’ve discovered, the Sales Receipt is for recording on-the-spot sales, and the Invoice is for billing sales that will be paid later.

When I checked out the payment-history printout (related to my original answer), I found in my own company file that the printout ran off the page. Sheesh! Maybe you saw that result as well.

Your other option is to print an account statement covering the date range that includes the invoice and all of its credit and payments.

Resolution for Issue 'How to print receive payments receipts' available: Yes (Solved).
Source: Intuit Community forum.

How to print receive payments receipts: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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