QB Issue Resolution:

If you’ve already set up the fortnightly pay schedule, you can edit the Hours Per Week by following these steps:

  1. On the left panel, click Employees.
  2. Click the Employees tab, then click the employee’s name.
  3. Click Payment & Deductions on the left menu.
  4. Change the Normal Hours Per Week.
  5. Click Save.

Otherwise, follow these steps to create a new payroll schedule, then record the Hours Per Week:

  1. Click the Plus (+) icon located in the upper right-hand corner.
  2. Under Employees, click New Payroll.
  3. Enter the Payroll Name, and choose the Pay Frequency.
  4. Enter the Hours per Week, click Save.

You can also check this article for reference: Employees & Payroll (PaySuite).

Resolution for Issue 'How to Record ‘Hours Per Week’ for Fortnightly Payroll Staff in Paysuite Would anyone be able to advise the best way to set up the above please?' available: Yes (Solved).
Source: Intuit Community forum.

How to Record ‘Hours Per Week’ for Fortnightly Payroll Staff in Paysuite Would anyone be able to advise the best way to set up the above please?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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