QB Issue Resolution:
If you used the file GST feature in QuickBooks then your refund will be setup as a receivable. You receive payment from Receiver General
If you didn’t use the file GST feature then I suggest contacting a ProAdvisor to get this setup correctly.
Resolution for Issue 'How to register a GST refund?' available: Yes (Solved).
Source: Intuit Community forum.
How to register a GST refund?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Refund
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Error Recovery for Refund [Canada]
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