QB Issue Resolution:

Go to Gear Icon/Manage Users and click tab for Accountants.  You should see the firms and you can delete ones you don’t want to have access anymore.**


** This does not apply if they are listed as a Master Admin or your billing is being handled by them (Wholesale Billing).  If that’s the case, the firm needs to remove you from their wholesale billing account and transfer the Master Admin rights to another user and then you can remove them as an accounting firm.

Resolution for Issue 'How to remove accountant firms' available: Yes (Solved).
Source: Intuit Community forum.

How to remove accountant firms: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for accountant firms
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Error Recovery for accountant firms [Canada]
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