QB Issue Resolution:

I havent seen anything on this and it sometimes helps if the feature isnt active on the invoice but the service is active.


  1. Gear Icon
  2. Account & Settings
  3. Sales tab
  4. scroll to the bottom click the pencil in the online delivery section
  5. click the drop down and change from Online Invoice to Plain text
  6. click Save

The option will no longer be available on the invoice or in the create invoice screen.

Plain text will Not have the option to pay invoice

Online Invoice Will have the option to pay invoice


Hope this helps!!!!online payments.jpg

Resolution for Issue 'How to Remove the pay now feature without Cancelling my payments service?' available: Yes (Solved).
Source: Intuit Community forum.

How to Remove the pay now feature without Cancelling my payments service?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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