QB Issue Resolution:

I can totally see your frustration. Fortunately, there’s a pretty easy fix, provided you’re in your first 60 days (which you definitely are).

As you’re within your first 60 days, all you have to do is reset it. To do this, log in as the Master Administrator, then, in the address bar, enter https://qbo.intuit.com/app/purgecompany

This will allow you to reset everything, and start fresh, with a new COA.

Resolution for Issue 'How to Reset Chart of Accounts from initial interview' available: Yes (Solved).
Source: Intuit Community forum.

How to Reset Chart of Accounts from initial interview: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Chart of Accounts
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Error Recovery for Chart of Accounts [Canada]
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