QB Issue Resolution:

I can help provide additional information about the difference between the two items.


A service item will include charges for professional fees that your firm buys or sells. If you’re creating a service item used in purchases, you record your vendor’s unit price as rate and choose an expense for the account. If it’s a service item you sell, you record your typical selling price as the rate and choose an income account.


The non-inventory item is a material bought and/or sold, but not tracked as inventory part. QuickBooks won’t track the quantity on hand nor the value of these items.


Also, a service item is available for timesheet use which is not available in non-inventory.


Resolution for Issue 'how to set up accounts for company that does intermediation' available: Yes (Solved).
Source: Intuit Community forum.

how to set up accounts for company that does intermediation: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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