QB Issue Resolution:

You can uncheck the ‘shipping address’ field on the sales forms from the custom form styles.

 

Click the Gear (⚙) icon at the top > Your Company > Custom Form Styles > Under Action column, select Edit > Go to ‘Content’ tab’ > Click the ‘pencil’ icon at the top right corner > Under ‘Display’ at the bottom, you should see ‘Shipping’ field > Uncheck ‘Shipping’ field and click DONE.

Resolution for Issue 'How to stop my customer’s name from being automatically filled in the SHIP TO section on invoice?' available: Yes (Solved).
Source: Intuit Community forum.

How to stop my customer’s name from being automatically filled in the SHIP TO section on invoice?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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