QB Issue Resolution:

If you don’t mind me asking, is there anything else that we can do for you about managing your financials with QuickBooks? Please let us know so we can provide a better experience.

 

Let me give you the steps on how to cancel the service. For QuickBooks Online, please here’s how:

  1. Click on the Gear icon.
  2. Select Account and Settings.
  3. In the Billing & Subscriptions, click on the cancel link.
  4. Please follow the cancellation steps.

For Intuit Merchant Services, please see this article: https://merchantcenter.intuit.com/wapweblet/ims-mp-help/en/qbms/svc_mp_cancel_account.html. 

Resolution for Issue 'How to terminate services?' available: Yes (Solved).
Source: Intuit Community forum.

How to terminate services?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Account and Settings
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Error Recovery for Account and Settings [Canada]
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