QB Issue Resolution:
Prior to uninstalling the software, Intuit recommends you back up your company data file. Following the steps in this article will not affect your data, but backing up is always wise before removing Point of Sale.
Detailed Instructions
Version 2013
Windows 7
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
In the View by dropdown, select Small icons.
Click Programs and Features.
Right-click QuickBooks Point of Sale 2013, and select Uninstall.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 11.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 11.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 11.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows Vista
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click Programs and Features.
Right-click QuickBooks Point of Sale 2013, and select Uninstall/Change.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 11.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 11.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 11.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows XP
Save any files you may have open and then exit all programs.
Click the Windows Start button and choose Run. Enter Control in the Open field and click OK to open the Control Panel. Double-click Add or Remove Programs.
Select QuickBooks Point of Sale 2013, and then click Change/Remove (the button name may vary depending on your version of Windows).
Click Yes on the Add or Remove Programs dialog.
After the uninstall process is complete, rename the QuickBooks Point of Sale 11.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 11.0).
Rename the C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks Point of Sale 11.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Documents and Settings.
Remove the QBPOSDBSrvUser Windows login:
Click the Microsoft Windows Start button and choose Run. Enter control in the Open field and then click OK.
Double-click User Accounts.
Click the Users tab and, in the list of User Names, select QBPOSDBSrvUser.
Click Remove to delete the account and confirm the deletion. Close all open windows.
Restart the computer.
Version 10
Windows 7
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
In the View by dropdown, select Small icons.
Click Programs and Features.
Right-click QuickBooks Point of Sale 10.0, and select Uninstall.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 10.0 folder (the default location is C:UsersPublicPublic DocumentsIntuitQuickBooks POS 10.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 10.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows Vista
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click Programs and Features.
Right-click QuickBooks Point of Sale 10.0, and select Uninstall/Change.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 10.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 10.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 10.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows XP
Save any files you may have open and then exit all programs.
Click the Windows Start button and choose Run. Enter Control in the Open field and click OK to open the Control Panel. Double-click Add or Remove Programs.
Select QuickBooks Point of Sale 10.0, and then click Change/Remove (the button name may vary depending on your version of Windows).
Click Yes on the Add or Remove Programs dialog.
After the uninstall process is complete, rename the QuickBooks Point of Sale 10.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 10.0).
Rename the C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks Point of Sale 10.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Documents and Settings.
Remove the QBPOSDBSrvUser Windows login:
Click the Microsoft Windows Start button and choose Run. Enter control in the Open field and then click OK.
Double-click User Accounts.
Click the Users tab and, in the list of User Names, select QBPOSDBSrvUser.
Click Remove to delete the account and confirm the deletion. Close all open windows.
Restart the computer.
Version 9
Windows 7
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
In the View by dropdown, select Small icons.
Click Programs and Features.
Right-click QuickBooks Point of Sale 9.0, and select Uninstall.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 9.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 9.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 9.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows Vista
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click Programs and Features.
Right-click QuickBooks Point of Sale 9.0, and select Uninstall/Change.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 9.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 9.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 9.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows XP
Save any files you may have open and then exit all programs.
Click the Windows Start button and choose Run. Enter Control in the Open field and click OK to open the Control Panel. Double-click Add or Remove Programs.
Select QuickBooks Point of Sale 9.0, and then click Change/Remove (the button name may vary depending on your version of Windows).
Click Yes on the Add or Remove Programs dialog.
After the uninstall process is complete, rename the QuickBooks Point of Sale 9.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 9.0).
Rename the C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks Point of Sale 9.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Documents and Settings.
Remove the QBPOSDBSrvUser Windows login:
Click the Microsoft Windows Start button and choose Run. Enter control in the Open field and then click OK.
Double-click User Accounts.
Click the Users tab and, in the list of User Names, select QBPOSDBSrvUser.
Click Remove to delete the account and confirm the deletion. Close all open windows.
Restart the computer.
Version 8
Windows 7
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
In the View by dropdown, select Small icons.
Click Programs and Features.
Right-click QuickBooks Point of Sale 8.0, and select Uninstall.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 8.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 8.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 8.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows Vista
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click Programs and Features.
Right-click QuickBooks Point of Sale 8.0, and select Uninstall/Change.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 8.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 8.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 8.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows XP
Save any files you may have open and then exit all programs.
Click the Windows Start button and choose Run. Enter Control in the Open field and click OK to open the Control Panel. Double-click Add or Remove Programs.
Select QuickBooks Point of Sale 8.0, and then click Change/Remove (the button name may vary depending on your version of Windows).
Click Yes on the Add or Remove Programs dialog.
After the uninstall process is complete, rename the QuickBooks Point of Sale 8.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 8.0).
Rename the C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks Point of Sale 8.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Documents and Settings.
Remove the QBPOSDBSrvUser Windows login:
Click the Microsoft Windows Start button and choose Run. Enter control in the Open field and then click OK.
Double-click User Accounts.
Click the Users tab and, in the list of User Names, select QBPOSDBSrvUser.
Click Remove to delete the account and confirm the deletion. Close all open windows.
Restart the computer.
Version 7
Windows 7
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
In the View by dropdown, select Small icons.
Click Programs and Features.
Right-click QuickBooks Point of Sale 7.0, and select Uninstall.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 7.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 7.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 7.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows Vista
Save any files you may have open and then exit all programs.
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click Programs and Features.
Right-click QuickBooks Point of Sale 7.0, and select Uninstall/Change.
If a User Account Control window is displayed, click Continue and follow through the program removal.
After the uninstall process is complete, rename the QuickBooks Point of Sale 7.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 7.0).
Rename the C:ProgramDataIntuitQuickBooks Point of Sale 7.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Users.
Remove the QBPOSDBSrvUser Windows login:
Click the Windows Logo button, and then click Control Panel.
Unless already selected, click Classic View in the left side of the window.
Double-click User Accounts.
Click Manage another account and click Continue on the User Account Control window.
Select QBPOSDBSrvUser and click Delete the account.
Confirm the deletion and then close all open windows.
Restart the computer.
Windows XP
Save any files you may have open and then exit all programs.
Click the Windows Start button and choose Run. Enter Control in the Open field and click OK to open the Control Panel. Double-click Add or Remove Programs.
Select QuickBooks Point of Sale 7.0, and then click Change/Remove (the button name may vary depending on your version of Windows).
Click Yes on the Add or Remove Programs dialog.
After the uninstall process is complete, rename the QuickBooks Point of Sale 7.0 folder (the default location is C:Program FilesIntuitQuickBooks Point of Sale 7.0).
Rename the C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks Point of Sale 7.0 folder.
Rename the QBPOSDBSrvUser folder located in C:Documents and Settings.
Remove the QBPOSDBSrvUser Windows login:
Click the Microsoft Windows Start button and choose Run. Enter control in the Open field and then click OK.
Double-click User Accounts.
Click the Users tab and, in the list of User Names, select QBPOSDBSrvUser.
Click Remove to delete the account and confirm the deletion. Close all open windows.
Restart the computer.
Resolution for Issue 'How to Uninstall Point of Sale?' available: Yes (Solved).
Source: Intuit Community forum.
How to Uninstall Point of Sale?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.
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