QB Issue Resolution:

the only way is to create an invoice with that item on it, memorize it, and remember to always use the memorized invoice when you start invoicing

personally I find that does not work as well as just selecting the item on a new invoice

Resolution for Issue 'http://qbo.support/wp-admin//admin.php?page=posts-generator-post-editor&post_id=22739' available: Yes (Solved).
Source: Intuit Community forum.

http://qbo.support/wp-admin//admin.php?page=posts-generator-post-editor&post_id=22739: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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