QB Issue Resolution:
Yes, you are correct. You can void that payment, provided you just made the payment. Here’s how:
- Go to the Sales or Expense menu.
- Find and open the transaction.
- Review the transaction. Make sure you need to void or delete it.
- Select More in the footer, then Void or Delete.
- Click Yes to confirm.
This voids the transaction and associated payments from the day you created the original transaction. If you want to include the void date, add a note to the memo section.
Resolution for Issue 'I accidentally made a payment with an inactive account. Can I just void or delete that payment?' available: Yes (Solved).
Source: Intuit Community forum.
I accidentally made a payment with an inactive account. Can I just void or delete that payment?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for accidentally made a payment with an inactive account
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Error Recovery for accidentally made a payment with an inactive account [Canada]
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