QB Issue Resolution:

Thank you for providing the clarification about the what you’re seeing in the payment section.

 

One reason that you may be missing the payment options at the top right is how you’re sending your invoice. For this option to appear, you will need to be sending an online invoice. Here’s to enable this feature:

 

  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Click Sales on the left.
  4. Select within Online delivery
  5. Click the drop-down under Additional email options for invoices and choose Online invoice.
  6. Select Save.

 

I’ve included a screenshot to serve as a visual aid:

 

 

Should you not have this option after enabling this feature, I recommend contacting the Merchant Services Support Team. They have specialized tools to review your account and assist you with adding these payment options to your invoice. You can locate their phone number at the following link: QuickBooks Payments Contact Page.

 

I want to ensure that this is taken care of, so please feel free to post an update. Wishing you a wonderful day.

Resolution for Issue 'I am new at QB online. I went into settings and checked to receive Bank ACH payments. My bank information is in the settings also. I sent out my first invoice – and the pay invoice button is not showing up. I followed instructions on “how to set up your company to receive bank payments” and must be missing something. Anyone – can you help me with this? Karen :)' available: Yes (Solved).
Source: Intuit Community forum.

I am new at QB online. I went into settings and checked to receive Bank ACH payments. My bank information is in the settings also. I sent out my first invoice – and the pay invoice button is not showing up. I followed instructions on “how to set up your company to receive bank payments” and must be missing something. Anyone – can you help me with this? Karen :): this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for payments
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for payments [Canada]
E-Tech is the #1 Quickbooks data migration and Conversion service provider.

Get 50% off Quickbooks Online

Click Here for 50% off!

Additional Support Options: