QB Issue Resolution:
It is usually best to have the company file saved on the same drive as your program (speeds up the process, etc.). You can simply restore the backup to a folder on your main drive and save the backups to the external drive. (If you ever have problems with the backups, you might need to back up to your hard drive then move to your external drive, as QB sometimes doesn’t play well with external drives.)
Resolution for Issue 'I am running QB Pro 2017 on a new computer, as the old one died. My company file is saved to an external hard drive. How do I move the company file to the new computer?' available: Yes (Solved).
Source: Intuit Community forum.
I am running QB Pro 2017 on a new computer, as the old one died. My company file is saved to an external hard drive. How do I move the company file to the new computer?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Company File
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Error Recovery for Company File [Canada]
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