QB Issue Resolution:

You can do this in qbo. Is she the master admin?  You will need to ask her to transfer that.

Gear>manage users.

Resolution for Issue 'I am the new Practice Manager for River Region Psychiatry (taxid: xxxxxxxxx) and I need to have the previous person taken off the account Jenah Wilson (Haynes).' available: Yes (Solved).
Source: Intuit Community forum.

I am the new Practice Manager for River Region Psychiatry (taxid: xxxxxxxxx) and I need to have the previous person taken off the account Jenah Wilson (Haynes).: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for account Jenah Wilson
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Error Recovery for account Jenah Wilson [Canada]
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