QB Issue Resolution:

I can share some insights about adding previous payroll in QuickBooks Online (QBO).

 

After setting up an employee, you no longer have the option to create backdated paycheck. In that case, you have to contact our phone support. They have all the tools needed to pull up your account and add the paychecks under your company.

 

Check out this link to get their contact detail: QBO Payroll Team.

Resolution for Issue 'I am trying to add an employee and pay them from the previous week using my payroll on quick-books. I have entered all my bank information connected our bank and then added the employee but when I go to pay her it keeps giving me a notice to contact quick-books but I have not found a way to contact quick-books its keeps directing me back to the help icon.' available: Yes (Solved).
Source: Intuit Community forum.

I am trying to add an employee and pay them from the previous week using my payroll on quick-books. I have entered all my bank information connected our bank and then added the employee but when I go to pay her it keeps giving me a notice to contact quick-books but I have not found a way to contact quick-books its keeps directing me back to the help icon.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for add an employee
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Error Recovery for add an employee [Canada]
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