QB Issue Resolution:

I solved the issue with a specialist over the phone.

The problem was that there was no employees in the list whatsoever to click and delete, despiteĀ it showing up as potential payee and taking up the space as a name. For some reason it was saving them as some sort of meta-data (?) for the time I went in and entered the name and exited.

What ended up working:

  • Click Reports
  • Typed “customers” in the search bar
  • Clicked “customer contact list”
  • in the url, changed “CUST” to “EMP” to get an employee contact list report.

That report showed these hidden? employees and i was able to make them inactive from there.

Resolution for Issue 'I am trying to add an employee, but I am getting the error that the name is already being used. Previously, when we first got the program, we had gone into the add employee screen and entered the name, just as a test to have a look at how things are set up. We did not save that entry and just backed out of the screen. No employee was created on the list. It even prompts to set up payroll and create first customer. The odd thing is, if i were to say, create an expense. The name shows up as an employee under the Payee dropdown as an employee.' available: Yes (Solved).
Source: Intuit Community forum.

I am trying to add an employee, but I am getting the error that the name is already being used. Previously, when we first got the program, we had gone into the add employee screen and entered the name, just as a test to have a look at how things are set up. We did not save that entry and just backed out of the screen. No employee was created on the list. It even prompts to set up payroll and create first customer. The odd thing is, if i were to say, create an expense. The name shows up as an employee under the Payee dropdown as an employee.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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