QB Issue Resolution:

I don’t believe that the 2015 program is compatible with Windows 10. You need to upgrade to the 2018 program.

Resolution for Issue 'I am trying to backup my quickbooks file. I keep getting the following error: “There was a problem in setting the file security. There is extended information.” Solution?' available: Yes (Solved).
Source: Intuit Community forum.

I am trying to backup my quickbooks file. I keep getting the following error: “There was a problem in setting the file security. There is extended information.” Solution?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for 2015 program
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Error Recovery for 2015 program [Canada]
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