QB Issue Resolution:

Click blue “Print” button > select “Change” destination button> Save as PDF under local destinations

Resolution for Issue 'I am using the QuickBooks Online version. I cannot seem to save the Balance Sheet as a pdf document. Please advise.' available: Yes (Solved).
Source: Intuit Community forum.

I am using the QuickBooks Online version. I cannot seem to save the Balance Sheet as a pdf document. Please advise.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Balance Sheet
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Error Recovery for Balance Sheet [Canada]
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