QB Issue Resolution:

On the dashboard, when it says “needs attention” that is how you know something is wrong with the bank feed connection. The screenshot you provided indicates that you need to answer some security questions in order to restore your  QBO bank connection. The connection has not been down for very long if the last transaction under “In QuickBooks” is dated 12/1/18. Follow the steps to complete your secure connection “only” after you have logged into your bank account via their website, it helps to do this “before” you follow the steps to “fix” the QBO bank connection, stay logged into your banks website while restoring your QBO bank connection. The way the bank feed works is that transactions pull into your bank feed within 2-3 business days for you to categorize, match (when applicable) and add to the register. The matching part happens when you have received payments against invoices that match deposits that come through your bank feed, or when you create sales receipts that match deposits that come through your bank feed, or when you pay vendor bills or add vendor expenses that come through your bank feed.

Resolution for Issue 'I can connect with my bank just fine, but I never receive any transactions, but on the Dashboard, I can see the dollar amount that the bank has and my QuickBooks amount; total….With no transactions any where. Any ideas? Maybe I misunderstood and the transactions I thought would come in would be the individual transactions that show online at my bank’s website; like downloading the transactions from the bank. I’m sure I’m not making sense. Any help will be greatly appreciated……' available: Yes (Solved).
Source: Intuit Community forum.

I can connect with my bank just fine, but I never receive any transactions, but on the Dashboard, I can see the dollar amount that the bank has and my QuickBooks amount; total….With no transactions any where. Any ideas? Maybe I misunderstood and the transactions I thought would come in would be the individual transactions that show online at my bank’s website; like downloading the transactions from the bank. I’m sure I’m not making sense. Any help will be greatly appreciated……: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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