QB Issue Resolution:

It doesn’t appear that new file would be warranted in this situation.

The large number of changes in the accountants file may have been what was causing the problem.

One option in this area is to get a copy of the accountants full QuickBooks file and use that going forward as your main QuickBooks file. Particularly if the accountant made a lot more changes than you did while the accountants copy was outstanding.

The new list names and new transactions that you entered in your QuickBooks file, while the accountants copy was outstanding can be either manually reentered or transferred to the main QuickBooks file (the copy of the full QuickBooks file that you got from the accountant) using our Data Transfer Utility program.

For more information about our Data Transfer Utility program, see

Resolution for Issue 'I cannot incorporate accountant changes error 00000 38762' available: Yes (Solved).
Source: Intuit Community forum.

I cannot incorporate accountant changes error 00000 38762: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for 00000 38762
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Error Recovery for 00000 38762 [Canada]
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