QB Issue Resolution:

Directions have changed slightly in new QuickBooks Online.

To add footer note on statement (also for invoice, estimate, sales receipt and so on):

From the home page screen

Select Company “Gear” (upper-corner)
Select Company Settings under Settings header
Select Sales
Select “Customize look and feel” under Customize
New “Add personality to your forms” screen will open
Select “Footer”
Enter notes under Footer
Save

Resolution for Issue 'I can’t find where to change the footer on statements to customers. I searched help and it says to go to Customer Settings, Sales, Customize Look & Feel. There is no field “Sales” when I go to Customer Settings.' available: Yes (Solved).
Source: Intuit Community forum.

I can’t find where to change the footer on statements to customers. I searched help and it says to go to Customer Settings, Sales, Customize Look & Feel. There is no field “Sales” when I go to Customer Settings.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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