QB Issue Resolution:

We have identified an issue affecting a small percentage of QuickBooks Online Payroll users. The users impacted by this issue do not see the “Preview Payroll” and “Cancel” buttons that should be visible at the bottom right corner of the payroll screen.

Our team of specialists is aware of the issue and working hard to resolve it as quickly as possible. In the meantime, many customers have reported resolving the issue by changing their web browser from Safari to another browser, such as FireFox or Google Chrome. It is also possible to click in the bottom right corner of the window where the button should be displayed (the cursor will change to a hand icon), and this will advance to the next screen of payroll.

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Resolution for Issue 'I can’t Preview Payroll because the button is missing.' available: Yes (Solved).
Source: Intuit Community forum.

I can’t Preview Payroll because the button is missing.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for 1100042
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