QB Issue Resolution:

It’s nice to have you here in the Community. I can assist you with updating your bank account.


May I know what specific bank institution are you having issues with? For now, we can try running the manual update to refresh the connection between QuickBooks and your bank.


Here’s how:

  1. From the left menu, select Banking.
  2. Select on Update.
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

If you encounter any online banking issues, please check out this article for some troubleshooting steps: Fix online banking errors in QuickBooks Online.


However, if you wish to download more than 90 days of transactions in QuickBooks Online, you can export additional historical transactions from the bank and upload them into your QuickBooks company.


To do that, please refer to this article: How to upload more than 90 days of bank transactions.


If the issue persists after trying these steps, I’d recommend giving our Customer Care Team a call. They have the capability to check on your transactions and verify what’s causing the issue.


To reach them:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Online.
  3. Select the issue or topic.
  4. Click the Green Phone button to see the support number.

Resolution for Issue 'I can’t update my bank account.' available: Yes (Solved).
Source: Intuit Community forum.

I can’t update my bank account.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bank Account
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