QB Issue Resolution:
I want to make sure you’re able to pull up the information you’re looking for when running your budget reports. There are three main areas to take into consideration when a report isn’t showing what we’re expecting to see: date (on both the report and the transaction), customization options, and memorization. Although simple, each of these could be throwing off what you’re seeing, so I recommend verifying those details first. It’s also good to double check you’ve selected the correct budget when you’re running the Budget vs. Actual report.
If everything looks right and you’re still not seeing the bill, give a call to our phone support team for further troubleshooting. The number to dial is 1-877-772-9158. Pro and Premier support agents are available 24 hours and Enterprise support agents can be reached from Monday to Friday between 9 a.m. and 8 p.m. ET.
Here are a few articles to help you with your own troubleshooting.
Understand Reports: https://community.intuit.com/articles/1765538
Customize Reports: https://community.intuit.com/articles/1764377
Create, access, and modify memorized reports: https://community.intuit.com/articles/1770796
QuickBooks Desktop software support policies: https://community.intuit.com/articles/1769229
Resolution for Issue 'I created a new COGS account, put it in a class budget, entered a bill with the account. It won’t show up on the Overall budget v actuals report, only on the class report' available: Yes (Solved).
Source: Intuit Community forum.
I created a new COGS account, put it in a class budget, entered a bill with the account. It won’t show up on the Overall budget v actuals report, only on the class report: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.
Support for budget reportsQuickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!
Error Recovery for budget reports [Canada]
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