QB Issue Resolution:

You can only add additional pay rates to employees when you have payroll.

If your employee does different jobs and you record time activities, just enter the job rate in the Billable (/hr) field of the activity. You may also enter something in the Description field so you can easily recognize the rate. A job name, perhaps.

Resolution for Issue 'I don’t see any option to add pay rate at all in QuickBooks on line just a billing rate. Please advise.' available: Yes (Solved).
Source: Intuit Community forum.

I don’t see any option to add pay rate at all in QuickBooks on line just a billing rate. Please advise.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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