QB Issue Resolution:

 

Thank you for reaching out to the QuickBooks Community. I’ll be happy to explain how your client can pay themselves with different periods.

 

One way you can accomplish this, is to set them up on a regular payroll (weekly, monthly, etc) and then just run payroll as unscheduled instead of what’s scheduled.

 

To run unscheduled payroll in QuickBooks Online:

  1. Select Workers.
  2. Select Employees.
  3. Select Run payroll.
  4. Find the employee you want to pay, and then select Create another check.
  5. Enter employee compensation, including any salary adjustments, vacation or sick hours, and other pay types.
  6. Confirm the pay period and check date.
  7. Select Preview Payroll, and then Select Submit payroll.
  8. If you’re creating a paper check, handwrite or print the check and give it to the employee by the check date.
  9. Select Finish payroll.

Which Payroll product is your client using?

 

I also wanted to mention that the pay period that shows doesn’t matter for tax purposes, only recording on your side. The only date that actually matters for tax purposes is the pay date.

Thanks for posting your queries here in the Community. I have some information to share about your payroll concern and route you to the appropriate support.

 

The response provided by @Sterling above is correct and applicable to those US-based customers. The QuickBooks Online version for Australia is integrated with the KeyPay Payroll.

 

To ensure you’ll be supported properly, I’ll tag your post to the appropriate region and refer you to one of my colleagues from QBO Australia support. You can also opt to contact the KeyPay Payroll support directly.

 

Here’s how:

  1. Select Employees
  2. Click the blue button labelled Payroll Support 

You’ll want to also email them at [email protected].

 

This should guide you to the support who can further help you.

Resolution for Issue 'I have a client that pays themselves at different periods (as cashflow allows). Sometimes they are paid weeky, other times monthly or fortnightly. At the moment the default is weekly – meaning if they get paid for a month then the dates relating to the pay period are not accurate and I have to manually adjust the PAYG. How can i enter this into Quickbooks easily and accurately? Is there a way of not setting up a payroll period and just customising the dates for each payment?' available: Yes (Solved).
Source: Intuit Community forum.

I have a client that pays themselves at different periods (as cashflow allows). Sometimes they are paid weeky, other times monthly or fortnightly. At the moment the default is weekly – meaning if they get paid for a month then the dates relating to the pay period are not accurate and I have to manually adjust the PAYG. How can i enter this into Quickbooks easily and accurately? Is there a way of not setting up a payroll period and just customising the dates for each payment?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Payroll Period Variations
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Error Recovery for Payroll Period Variations [Canada]
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