QB Issue Resolution:

Hello @sarah22. I can provide clarification on reporting and usage limits in QuickBooks Online.

 

Classes that have been made inactive will appear on reports, such as the Profit and Loss by Class. They will be indicated as having been deleted and there isn’t an option to filter them. This is similar to how inactive accounts are handled in the software. I’ve included a screenshot to serve as a reference:

 

 

 

Please know that QuickBooks will not lock you out of your books, or remove any Users, Classes, Locations or accounts without you knowing about it. If a user is currently above a usage limit they will still be able to run their business as normal. However, they won’t be able to add a new entity in that area. For instance, if a person has 41 Classes and Locations, they won’t be able to add a new class, as 40 is the limit. They would need to remove 2 Classes or Locations to get to 39 Classes and Locations before they could add their new class.

 

This is not a price increase, as you are not forced to pay any more money unless you want to use more product functionality. Only 5% of QuickBooks Online Users in the United States will see an immediate impact. If you make no change to your Users, Chart of Accounts, Classes or Locations, you will be able to operate as normal and you won’t need to take any action. QuickBooks Online Advanced doesn’t just lift your usage limits, it provides you with tools that help you get deeper insights, save more time, and customize usage the way you want.

 

Also, I wanted to take a moment to recommend the QBO Desktop App, as a way to get past using an incognito window. This way you won’t have to worry about deleting your browser’s cookies. You can locate additional information about this, as well as download it, at the following link: Get QuickBooks Mac & Windows Apps, Powered by QuickBooks Online.

 

I’m glad to hear that you love QBO for your clients and appreciate you taking the time to share your thoughts with the Community.

 

Should you have any questions about this, or anything else, please let me know. Have a good day.

Resolution for Issue 'I have a client that uses over a hundred classes to track their different revenue streams. We use classes to avoid too many income accounts on the P & L. We now need to deactivate several of the older classes to stay within the limit for the QBO Plus subscription level. However, after deactivating several classes, I noticed I am no longer able to run reports by class for those classes that are now inactive. If there any way around this, or do we have to upgrade to Advanced?' available: Yes (Solved).
Source: Intuit Community forum.

I have a client that uses over a hundred classes to track their different revenue streams. We use classes to avoid too many income accounts on the P & L. We now need to deactivate several of the older classes to stay within the limit for the QBO Plus subscription level. However, after deactivating several classes, I noticed I am no longer able to run reports by class for those classes that are now inactive. If there any way around this, or do we have to upgrade to Advanced?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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