QB Issue Resolution:

If the rebate is cash/check, make a deposit to your bank, and use an other income account, or I create an income account called rewards income, as the source (from) account for the deposit

if the rebate is a credit to the credit card, use menu plus>vendors>credit card credit and use the income account as the source of the credit

Resolution for Issue 'I have a company credit card that receives a rebate/refund from American Express as part of their cash back program. I have all of the credit card charges entered and the payments entered but I’m not sure how to enter the rebate in Quickbooks Online. I know how this is done in QB Desktop, but not in QBO. Thanks Elliot' available: Yes (Solved).
Source: Intuit Community forum.

I have a company credit card that receives a rebate/refund from American Express as part of their cash back program. I have all of the credit card charges entered and the payments entered but I’m not sure how to enter the rebate in Quickbooks Online. I know how this is done in QB Desktop, but not in QBO. Thanks Elliot: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for account for the deposit
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