QB Issue Resolution:
Thanks for clarifying, @brooksideres. An Income account is used for sales transactions, while Expense is for bills.
To make sure that you’re able to enter a bill for a service, let’s enable the Purchasing information in the Products and Services page, then select an Expense account. Here’s how:
- In the Gear icon, select Product and Services.
- Locate the service item in the list, then click Edit under the Action column.
- Under the Purchasing information, check the box for I purchase this product/service from a vendor.
- Select an Expense account and enter the Cost if you need to.
- Click Save and close.
You can now see that service in the Product/Service column when creating a Bill.
For future reference, read through our help article: How to enter and pay bills. It covers different ways of paying bills when it’s due.
Feel free to comment below if you have more questions. We’re always around here to help.
Resolution for Issue 'I have a program that integrates with QBO to pull actual vs original budget items. It works off of bills and we can’t enter a bill for a service' available: Yes (Solved).
Source: Intuit Community forum.
I have a program that integrates with QBO to pull actual vs original budget items. It works off of bills and we can’t enter a bill for a service: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Bill
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